Banking Technology

SaaS proves beneficial to banks’ financial efficiency and security

Banks streamline IT costs and improve security with SaaS solutions.

Philippine banks need to update strategies for competitive advantage

Less than 10% of revenue is allocated to information technology.

Higher smartphone access needed to propel digital wallets use

Digital wallets are set to account for 61% of global ecommerce payments by 2027.

The Importance of Digital Identity Management in the Finance Industry

Having a reliable and secure way to confirm the identity of customers has become crucial for financial institutions. 

Ecosystem, data key for banks to keep up with disruptors

Banks must become the main choice of the customer, an analyst said.

How CIMB used automation to raise staff productivity

CIMB automated 10 processes in 2023, equal to 17,000 man-hour savings. 

Data analytics key to SEA digital banks' profitability and retention

After the initial novelty and rewards, digibank users are likely to revert to their old bank.

NAB customer alerts lead to 17% decline in scam losses

Customers are said to have abandoned $100m in possible scam payments.

How GoTyme kiosks transformed grocery stores into banking hubs

The digital bank onboarded two-thirds of its 3.4 million users through supermarket kiosks.

Evolving AI enhance conversational banking efficiency

It also boosts banking revenue significantly.

APAC banks face 2.5 million shortage of skilled cyberstaff

Banks may not have the right people in-house to mitigate them.

Bangkok Bank announces temporary closure of digital, payment services on 6 July

Debit and credit cards won’t be able to use their cards for transactions during the period.

Techcombank's AI push delivered 52 million financial insights in 2023

The bank said it has given 52 million personalised financial advice to customers.

LinkAja enhances security amidst digital payment growth

Focus on security measures and strategic partnerships to bolster reliability and trust.

Financial firms to raise gen AI spending as they seek growth benefits

Despite hype, gen AI spending is low in 2023, at around $400,000 at its highest.