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How banks can ensure customer safety in Gen AI adoption

How banks can ensure customer safety in Gen AI adoption

Gen AI is expected to add up to US$340b in new value to banks. But obtaining a slice of this will not be an easy process.

How NETS is helping SMEs get the right data to raise their revenue

NETS has a network of about 10 million cards and 130,000 payment touchpoints in Singapore.

Saxo CEO stresses digital wealth’s key role in investment access

The wealthtech industry is expected to skyrocket its ‘onshore’ PFA of around $81t (SG$108.27t/HK$632.82t) by 2027, driven by Singapore and Hong Kong markets.

Arthur D. Little sees embedded finance growth to $350b in 2024

Generative AI and the expansion of fintech brands into the insurance sector are predicted to propel the industry’s advancement to new heights.

OCBC Indonesia undergoes rebranding, logo change for a unified financial future

The emblematic change carries OCBC Group’s ‘One Brand, One Group Unity’ strategy across markets in Singapore, Malaysia, Hong Kong, Macau, and mainland China.

Bank DBS Indonesia avails fast, reliable and sustainable corporate banking

Its ESG-based bank financing, as reflected in sales and asset under management, proves to be an IDR1.8t (US$117m) success.

HSBC SG's Tancy Tan on balancing risk and innovation in AI adoption

COO Tancy Tan says the bank currently runs over 100 use cases for generative AI.

Italy brings its strong suits to Singapore’s fintech expo

Italian trade executive says 9 firms at the Singapore Fintech Festival 2023 exemplify the diverse range of products and expertise Italy can bring to the table.

Digibank by DBS sets new digital banking standards

Apart from speed and convenience, DBS stays ahead with exceptional personalisation, open banking, and enhanced security.

Trust Bank sets the bar for digital banking in Asia Pacific

The digital bank targets to be Singapore's fourth largest retail bank, CEO Dwaipayan Sadhu said.

Singapore to pilot use of wholesale CBCDs in 2024: Menon

MAS is also rolling out GPRNT.AI, an ESG data platform for financial institutions.

Greenwashing in banking: real concern or overblown issue?

Reputational risks abound for those who drag their feet about sustainability or engage in greenwashing.

How can financial institutions build customer loyalty in the modern era?

It’s no longer just about giving perks, but about offering experiences, industry leaders said.

PH digital bank CEOs tout marketing, mindset, partnerships to disrupt banking

They made use of their old payments model and partnerships to scale operations.

Philippines on track to meet digital payments goal: central bank 

Nearly 4 in 10 Filipinos now have e-money accounts, says Deputy Governor Tangonan.

BPI eyes shifting branch agent role from transactions to advisory: exec

President and CEO TG Limcaoco said that BPI wants their branch agents to spend 70% of their time offering advice to clients.

Why the bank of the future is not really a bank

ANEXT Bank’s Toh Su Mei reveals how they are reimagining banking for small and medium enterprises.